2020 Ford Fusion - Build & Price Ford Fusion Black

2020 Ford Fusion - Build & Price

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a machine or visited a dealership for service.

2020 Ford Fusion - Build & Price

How are ratings and reviews collected?

Customers are invited to participate within a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford people and/or dealership people cannot modify or remove reviews.

Are reviews modified or monitored before being published?

2020 Ford Fusion - Build & Price

MaritzCX moderates public reviews to ensure they hold content that meet Review guidelines, such as:

‣No Profanity or unsuitable defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., an extra brand or dealership)

2020 Ford Fusion - Build & Price

‣Dangerous behavior (e.g. threatening to injure employees or others)

‣Lack about adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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